Tuesday, February 21, 2012

And Then Some News

Thursday's Essay Preview

The first paragraph of Thursday's essay, "Help! I've been outsourced," reads as follows:

 I was aware of the problems of outsourcing in general, and I had used call centers in Mumbai regarding computer problems.  I had never had any problems with the contacts I made; in all cases, the assistants there solved the problems I had accurately and quickly.  They were well-informed, cordial, respectful, and incredibly efficient.  In general, however, the problems that have been discussed in articles on outsourcing had to do with the reliability and quality of the information. 

Thursday's Essay Excerpt - from the last paragraph of the essay

My response to her request for information read: “Things have proceeded smoothly and on schedule.  I have, indeed, been pleased with the production process --- copyediting, proofreading, and paging.”  The formatting, pictures, charts, graphs, marginal boxes, front matter, and back matter all looked superb.  Indeed, Aptara Corporation and Antima Gupta should be commended for producing a high-quality, attractive, competitive textbook.

And Then Some News

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