The first paragraph of Thursday's essay, "Knowing when to duck," reads as follows:
It was totally unexpected. There was no warning and no way to predict it. Saundra Hybels, the former co-author of my college textbook, Communicating Effectively 10e (McGraw-Hill, 2012)---she died unexpectedly in 1999—called me one day in 1972 and asked if I would be interested in writing a textbook with her. In retrospect, saying "yes" to her question was one of the most important responses I made in my professional life.
Tuesday, October 15, 2013
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